#Fast messenger for facebook how to

We've received your message and appreciate you reaching out.” You can switch this message to directing customers somewhere or prompt them to ask a question. The default message is, “Hi, thanks for contacting us. Next, edit your message to whatever you’d like it to say. Next to the “Instant Reply” button, toggle it to switch it on. Click on 'Messaging' to open the settings tab for your Messenger. To get here, you’re going to click “Inbox” from your Facebook page. You can use these messages to direct visitors to your page or website or to give them an estimate on how long they’ll have to wait for a reply. When users send a new message to your business page, they’ll get an instant response from your Facebook bot. Your instant replies are what they sound like. Step Three - Set Up Your Greeting Text and Instant Replies You want to check the box that says, “Allow people to contact my Page privately by showing the Message button' and click 'Save.' Scroll down until you see a “Messages” box, and click edit. Once you click it, a new page will open to the general settings. This button is on the upper right side by the “Help” button. First, click “Settings” from your Facebook page. From start to finish, this is a relatively straightforward process. If you’re ready to answer incoming messages quickly, it’s time to enable your page’s messaging capabilities. Step Two - Enable Your Page’s Messaging Capabilities If Facebook takes it, a box will pop up and tell you that you successfully picked out your page’s username, and it’s what people will see when they open Messenger or search for the page. If someone has it already, you'll be notified immediately, and you’ll have to try combinations until you find one that is available.Ĭlick “Create username” to finish the process. This will open a new box where you enter your chosen username. To start, click on the “Create Page in the left column on your page. You want to keep it consistent with your brand, concise, and easy to remember because this is how your customers will find you. When you set this username up, it has to be at least five characters, and it can only have periods and alphanumeric characters. If you look at the photo above, you can see the username right below the page name on the left side of the page. This username will also come up in Facebook Messenger when someone opens it. If you don’t have a page, you’ll have to create one before moving on to setting up your Facebook Messenger bot.

#Fast messenger for facebook how to

Once you know exactly how to set up your Messenger bot, we’ll dive in and give you several strategies you can apply to your business.įor simplicity’s sake, we’re going to assume you already have a business page set up on the Facebook platform for your business. Setting up your Facebook chatbot isn’t glamorous, but the rewards are well worth the work. Now we’ve put together a comprehensive Facebook Messenger guide that will go through the process of setting up your business’s Facebook page step by step. We’ve outlined several important ways Facebook Messenger can boost your business. How to Use Facebook Messenger for Your Business For customers having problems, this creates a memorable experience and a favorable impression. When you set up a Messenger bot or a Messenger system in general for your business, you can resolve issues in as little as 42 seconds. Another significant point is the efficiency you gain when using Facebook Messenger to solve consumer issues. If they have positive interactions using this avenue, they’re more likely to come back for more products and services.Īds in Facebook Messenger also earn up to 15 times more engagement than standard ads because you can target them for specific audiences, like past customers. However, messaging apps keep 62 percent of their users after a year.įor a business, this means utilizing Facebook Messenger connects you to customers you can retain for your business. The typical mobile app retains 11 percent of its users after a year. One firm showed that people use messaging apps more than other apps. The retention rate is another big bonus for using Facebook messages. This activity level opens your business to a whole new demographic that you won’t have access to if you don’t use the messaging apps. One study published in 2019 showed that there are over half a billion more more active users on messaging apps than on various social media platforms. The user base for dedicated messaging tools is beginning to overtake that of broader social platforms themselves.

When you consider broad social network trends, you get a clearer picture of how vital Facebook Messenger is for businesses. How Facebook Messenger’s Flexibility Helps Your Business